We provide a full refund if you constantly encounter the error that prevents you from normal use of our website, and if we are not able to fix the error within an acceptable period of time or offer you a temporary solution.
Please note! Refund is only possible if upon the request of our support team you provide detailed information about the error, as follows: screenshots of error messages, log files, detailed description of your actions, file samples etc.
We reserve the right to dismiss refund claims:
- If a user claims refund immediately after purchase;
- If a user informs us about change of his decision regarding the purchase without giving any reason;

Achieving your first level:
Add Cases4Real.com to your Steam name
If you change your Steam name, you can't get VIP status again for a full week
even if you change it back to add C4R
level 1
Hidden case shelf access
VIP support
answers in 1 minute
VIP cases Info
x 5
x 3
x 2
VIP cases
You're allowed to open three cases twice a day. The more expensive the case, the more disparate the prize spread. Be warned, the Red Case is for seasoned players only, and includes both expensive and not so expensive items. Open at your own risk!