We provide a full refund if you constantly encounter the error that prevents you from normal use of our website, and if we are not able to fix the error within an acceptable period of time or offer you a temporary solution.
Please note! Refund is only possible if upon the request of our support team you provide detailed information about the error, as follows: screenshots of error messages, log files, detailed description of your actions, file samples etc.
We reserve the right to dismiss refund claims:
- If a user claims refund immediately after purchase;
- If a user informs us about change of his decision regarding the purchase without giving any reason;

Join The VIP
Getting the first VIP level:
Add Cases4Real.com to your Steam nickname
If you change your Steam nickname, all your privileges will be removed for a week.
The next verification of the nickname will be available after that period.
The first VIP level privileges
Access to hidden cases
VIP Support
1 minute response time
VIP cases Info
GREEN
x 5
GREEN
$1.68
YELLOW
x 3
YELLOW
$4.20
RED
x 2
RED
$8.41
VIP cases
Now you have the opportunity to open 3 cases twice a day. The higher the price of the case, the greater the variance of winning. Red case is for experienced players with very cheap and very expensive items inside. Open it carefully: at your own risk.
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